We multiply the profits of customers with an Indoor navigation system to guide visitors by interactive maps, positioning and routing.
Without App and internet and 6 times faster than any other vendor worldwide. With our SaaS Solution for Digital In-Store and WIFI marketing.
Interactive Suite
Navigation, Interactive customer services, E-commerce, Analytics…
Omni-Channel-System
Cross-platform offline and online solution
– 25% attendance increase;
– 10% increase in sales of tenants;
– Developing of the existing profit centers
Cloud Portal System
Similar user experience in browser, app and stationary terminals
Increase in the number of the system
users up to 50 %
Operating System
System operation with a full range of functions via the internal WiFi-Network
Collection of metadata from more than 50 % of all visitors in independence of system use
Products
With our SaaS Solution for Digital In-Store and WIFI marketing and our innovative WIFI technology, we multiply the profits of our customers. Without App and internet and 6 times faster than any other vendor worldwide, it can.
Visual Scheme
Targeted networking of all sales and communication channels in the framework of an integrated omni-channel strategy based on user, hardware and WiFi technology is to create a future-oriented shopping experience
Automated
Automated synchronization of information between all types of devices and communication channels.
Targeted
Individual interaction with the customer (suitable products, advertisements, coupons, etc.).
Personalized
All Customer Touch points are personalized with the dynamic content, the customer is
interested in.
Flexible
You can reach your customer at any point of time via any communication channel: SMS, Push Notification an E-Mail, whatever is more efficient.
Automated
Fast and easy implementation thanks to pre-built programs.
Targeted
Any customer has an access to the interactive services of the mall (content, navigation, searching, etc.) over all communication channels: Terminals, Wi-Fi portal, website, mobile app.
Personalized
Achieve and manage all integrated technologies with one single login.
Flexible
Continous monitoring and reporting will give you a constant overview about the status and success of your campaigns. At the same time, they illustrate the correlation between action and the volume of sales.
Three simple steps
Get Started With Us
We do everything to make you successful with our technology: efficient Onboarding, individual trainings, permanent support and Best-Practice-Consulting. We achieve our goal only when you get better business results.
1
Personalization
Everything begins with the successful Onboarding. You start with our professional Project Management team, who will propose the most suitable efficient solution for your Omni-Channel-System.
2
Automatization
We will automate all your operations from data-syncronization till marketing-programs to reduce your efforts in the customer relationship processes.
3
Integration
With our Kick-Off Workshops, Account Setup, individual trainings and consultants we’re completely focused on the achievement of your business goals.
Navigation System
Our indoor navigation system to guide customers in the shopping mall, including interactive indoor maps, indoor positioning and indoor routing.
Interactive Indoor Maps
Walindo is a multifunctional interactive map with search option, navigation, personal guide, and other individual features available for all devices of the customers. You can use the Walindo-system in numerous ways: implement it in an app, publish it on your website, or integrate it with your own systems (CRM, CMS, etc). You have the ability to use your own icons and marks or to place labels for promotions, events, coupons right on the map and therefore influence buyer’s behavior.
Indoor Position
For indoor positioning, Walindo can be integrated into your Wi-Fi network or into other indoor location systems. The location of user will be shown on the map by a blue dot. The accuracy of the positioning may vary according to the quality of the network-infrastructure, for example the number and placement of Wi-Fi access points. Our partner for indoor positioning is Cisco, but we can work with another companies as well.
Indoor Routing
With the help of routing you may find a best way how to get to the place you need. The smart guide will compose a route, show which entrance to take, which stairs/elevators to use and will lead you step by step to your destination.
DPM
WiFi Marketing
Wi-Fi is a free nice-to-have service for your customers that they will be using again and again. At the same time Wi-Fi marketing is a powerful tool to achieve your business goals and to get the unlimited loyalty of your customers.
How does Wi-Fi Marketing work?
We make successful even your first interaction with the client. Therefore we transform the first screen that the client sees after connecting to Wi-Fi network into a customer’s touchpoint. Interaction takes place on any type of device, without app installation, password or any additional settings.
Individual marketing system
If the client visit any of you objects (worldwide) again or even if he is just nearby, his device will automatically connect to the marketing system.
This is the way how you can easily and effectively….
Show targeted advertising: coupons, specials offers, products.
Manage social marketing with the help of automated posts in social networks or automated feedbacks.
Start the interaction with potential business partners or to attract people to take part in any of your activities such as lotteries, games, etc.
Provide your clients an easy access to multimedia data: video and audio files, brochures, etc.
e-Commerce
Our e-commerce module developed to increase volume of sales by influencing buying behavior.
System
Online shop optimized for search engines, working as a website (desktops/ tablets / smartphones) and as an app.
Administration backend
Live editing mode to manage easily all store operations without any programming knowledge
Deployment
Targeted placement of products to different customer groups, considering product categories, prices, etc.
Functional model
• Placing exclusive or discounted products (seasonal or remaining goods, etc.)
• Product purchase possible only within 60 seconds.
• Creation and circuit of thematic product catalogs (Gifts for Mother’s Day, etc.)
• Address by predefined customer groups with appropriate individualized prices.
Effect
Helps visitors to get comfortably in touch with your added value services and gives you a direct channel for interaction with them via Push-Notification.
Digital Menu
Our digital Menu & Ordering System increases the revenue by optimizing processes in gastronomy and offering drinks&dishes in a new appealing way.
System
Digital ordering system engineered in cooperation with experienced restaurateurs and event organizers. Works as webapp, fully customizable.
Administration backend
Intuitive usable interface to manage orders, set offers and get reportings
Deployment
A contemporary and forward-looking way to serve guests while making operations more efficient
Functional model
• Presenting drinks & dishes with images and videos
• Switch easily real-time offers
• Smart order-management improves service workflow
• Optimization of gastronomy operation by precise analysis and reportings
Effect
Offers guests a unique and new gastronomy experience, ensures effective waiters and faster service and a powerful tool for restaurateurs for analyzing operations and optimizing processes
Powerfull Admin Panel
Our CRM system aimed to improve business relationships with customers and targeted audience
Advertising System
In addition to the placement and control of advertisements or campaigns. Powerful algorithms processes the Advertising System in real time by using different behavioral data such as page views, checkouts, CartCash activities and search queries and provide instant individual product recommendations and appropriately addressed campaign operations at each newly loaded page.
Costumer Loyalty System
Customer Loyalty Programmes as also for the recovery of regular customers from walk-in customers by applying typical game elements (Gamification). By submitting personal information, visitors can earn points which they can convert into awards, visiting certain Mall areas, as well by participation in promotions and buying products.
Seller’s Wingman
With the Seller’s Wingman you can store large amounts of information in the form of a big data model and analyze in real-time. With this unique targeting and marketing system you will receive a co-pilot with its own applicable Intelligence that helps you better to understand your customers and to respond more effectively. Also previously maintained customer actions (side, shopping cart, Besuchsabrüche, etc.) are traced by the system and every time a client performs one of these actions, it will trigger an automatic response, to build customer loyalty in real-time.
Our Solutions
Targeted networking of all sales and communication channels in the framework of an integrated omni-channel strategy based on user, hardware and WiFi technology is to create a future-oriented shopping experience
Detailed Analytics
Your Data. Your Analytics. Your Funds.
With the Interactive Suite you can analyze your clients data, customer groups, sales history, online-channels, product-performances, product groups, CRM-methods, point of sales and much more using different criteria and data-attributes. With the Interactive Suite you data is safe and will never be transferred to a third party.
Having all analytics and results at hand you can systematically influence the architecture of your customer-relationship-processes to provide the best possible quality of service and to create strategies and arrangements for tomorrow.
Your Headquarter Of Data
Using the Interactive Suite’s unique database- and software-architechture, it’s possible to view and evaluate huge amounts of stem- and movement-data in relation. Directly into your system. There, where the data is placed.
Business Intelligence
To have reliable data and analyses is essential not only for marketing-, CRM-, product placement and customer-communication decisions. The Interactive Suite provides reliable information and extensive prebuilt reports in other areas, that would help you make the right decisions.
Your Dashboards
You are able to manage all the data in the backend of the Interactive Suite and share it with other users, setting the access-levels. Dashboard-Widgets provide real time comparative figures in Tables, Diagrams, Graphs, whatever is more preferable to you.
Even More Analysis
Additional data such as Product-Performance and Demographic-Reports can also be collected, evaluated and kept for real-time analyses. Data provided by the third parties can be easily integrated in the IS through a modular architecture.
Applying The Results
The key feature of the Interactive Suite’s software-architchture is that the full system data can be used as data-resources, for e.g. personalized sliders, Voucher-Campaign-Trigger or other personalized sales content of the e-commerce-system in newsletters, in e-mails, in CRM-campaigns, etc.
Import & Export
External data can be easily imported into your own order- and clientforms and be analyzed and used for further actions. You surely can also export all of the other basic- and aggregated report-date comfortably.
Interactive
Omni Channel
Navigation, Interactive customer services, E-commerce, Analytics…
Terminal Solution
Kiosk-systems with navigation, advertising, product search and presentation
Web Solution
A complete homepage-version or a web-based application
Mobile Solution
The mobile solution is web-based (HTML5) and runs on any mobile device
Print Solution
Use of the individual routings, coupons and much more, without a technical device
Mail & SMS Solution
Visitors can share information and offers with others. You can spread these content.
App Solution
Helps visitors to get comfortably in touch with your added value services and gives you a direct channel for interaction with them via Push-Notification.
Contact Info
1
Address
Markt 45-47
52062 Aachen
Germany
2
Phones
0151 – 41610604
3
ok@elje-group.com