Cross-platform offline and online solution
- – 25% attendance increase;
- – 10% increase in sales of tenants;
- – Developing of the existing profit centers
Automated synchronization of information between all types of devices and communication channels.
Individual interaction with the customer (suitable products, advertisements, coupons, etc.).
All Customer Touch points are personalized with the dynamic content, the customer is
You can reach your customer at any point of time via any communication channel: SMS, Push Notification an E-Mail, whatever is more efficient.
Fast and easy implementation thanks to pre-built programs.
Any customer has an access to the interactive services of the mall (content, navigation, searching, etc.) over all communication channels: Terminals, Wi-Fi portal, website, mobile app.
Achieve and manage all integrated technologies with one single login.
Continous monitoring and reporting will give you a constant overview about the status and success of your campaigns. At the same time, they illustrate the correlation between action and the volume of sales.
Everything begins with the successful Onboarding. You start with our professional Project Management team, who will propose the most suitable efficient solution for your
We will automate all your operations from data-syncronization till marketing-programs to reduce your efforts in the customer relationship processes.
With our Kick-Off Workshops, Account Setup, individual trainings and consultants we’re completely focused on the achievement
of your business goals.
Walindo is a multifunctional interactive map with search option, navigation, personal guide, and other individual features available for all devices of the customers. You can use the Walindo-system in numerous ways: implement it in an app, publish it on your website, or integrate it with your own systems (CRM, CMS, etc). You have the ability to use your own icons and marks or to place labels for promotions, events, coupons right on the map and therefore influence buyer’s behavior.
For indoor positioning, Walindo can be integrated into your Wi-Fi network or into other indoor location systems. The location of user will be shown on the map by a blue dot. The accuracy of the positioning may vary according to the quality of the network-infrastructure, for example the number and placement of Wi-Fi access points. Our partner for indoor positioning is Cisco, but we can work with another companies as well.
With the help of routing you may find a best way how to get to the place you need. The smart guide will compose a route, show which entrance to take, which stairs/elevators to use and will lead you step by step to your destination.
We make successful even your first interaction with the client. Therefore we transform the first screen that the client sees after connecting to Wi-Fi network into a customer’s touchpoint. Interaction takes place on any type of device, without app installation, password or any additional settings.
If the client visit any of you objects (worldwide) again or even if he is just nearby, his device will automatically connect to the marketing system.
Show targeted advertising: coupons, specials offers, products.
Manage social marketing with the help of automated posts in social networks or automated feedbacks.
Start the interaction with potential business partners or to attract people to take part in any of your activities such as lotteries, games, etc.
Provide your clients an easy access to multimedia data: video and audio files, brochures, etc.
Online shop optimized for search engines, working as a website (desktops/ tablets / smartphones) and as an app.
Live editing mode to manage easily all store operations without any programming knowledge
Helps visitors to get comfortably in touch with your added value services and gives you a direct channel for interaction with them via Push-Notification.
In addition to the placement and control of advertisements or campaigns. Powerful algorithms processes the Advertising System in real time by using different behavioral data such as page views, checkouts, CartCash activities and search queries and provide instant individual product recommendations and appropriately addressed campaign operations at each newly loaded page.
Customer Loyalty Programmes as also for the recovery of regular customers from walk-in customers by applying typical game elements (Gamification). By submitting personal information, visitors can earn points which they can convert into awards, visiting certain Mall areas, as well by participation in promotions and buying products.
With the Seller’s Wingman you can store large amounts of information in the form of a big data model and analyze in real-time. With this unique targeting and marketing system you will receive a co-pilot with its own applicable Intelligence that helps you better to understand your customers and to respond more effectively. Also previously maintained customer actions (side, shopping cart, Besuchsabrüche, etc.) are traced by the system and every time a client performs one of these actions, it will trigger an automatic response, to build customer loyalty in real-time.
Kiosk-systems with navigation, advertising, product search and presentation
A complete homepage-version or a web-based application
Use of the individual routings, coupons and much more, without a technical device
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